Call 1800 266 2400 (India Toll free) / 022 4955 2400 between 10:00 AM and 6:00 PM IST (Monday to Saturday) except on national holidays. *Operational between 9 AM – 7 PM (Monday – Saturday) except on national holidays. Toll-free from Europe: 00-800-2484 2484. You can also call +91 22 4955 2425 for raising a complaint or to block your Citibank credit card. 1860 210 2484 (Local call charges apply) Use +91 22 4955 2484 for calling us from outside of India. Toll-free: 1-800-248-4674. Email for pre-account opening queries. Not all accounts, products, and services as well as pricing described here are available in all jurisdictions or to all customers. How do I reach a Citibank customer care executive? You can contact the bank by calling 1800 267 2425 which is a toll-free number. Citibank customer care emergency helpline numbers are. Pre Account Opening Toll-free: 0808 101 7384. USA. Terms, conditions and fees for accounts, products, programs and services are subject to change.

Citi Priority / Business Preferred. ** CitiPhone will be available from 9 am to 9 pm for all your banking needs, and 24*7 for emergency services.

Please visit Citi Online, click 'Service Center', select 'Write to us' and raise a complaint or request. provides information about and access to accounts and financial services provided by Citibank, N.A. and its affiliates in the United States and its territories. You can call +91 22 4955 2484 between 9:00 a.m to 7: 00 p.m. from Monday to Saturday. You may also contact the Regional Nodal Officers appointed under the jurisdiction of the respective Banking Ombudsman.

It does not, and should not be construed as, an offer, invitation or solicitation of services to individuals outside of the United States. Complaints and requests. Pre Account Opening Toll-free: 1866 703 2462. 1800 267 2425 (India Toll-free) +91 22 4955 2425 (local dialling) Apart from the loss of card, you can also use the above two numbers to report-A notification for a transaction you did not make; A debit/credit card stuck in the ATM slot; Money not dispensed from an ATM after the successful transaction Your eligibility for a particular product and service is subject to a final determination by Citibank. Toll-free from UK: 0800 032 2484. We will resolve with-in 4 working days and a response will be sent to the email address registered with Citi. Citi customer service representatives are available to answer your questions and help you find what you need.

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