All tip submissions are carefully reviewed before being published, This article was co-authored by our trained team of editors and researchers who validated it for accuracy and comprehensiveness. However, if your equipment isn't performing properly, it's worth checking to make sure the firmware is up to date. Once the upgrade is complete, you will be taken to the main "Modem GUI Login" screen. They do this to ensure that nothing happens to anyone upstream from your connections.

With some technical know-how, you can do so with ease.

Select Firmware update and click the small white icon …

Once you have downloaded the update, upload the new firmware to the modem configuration panel. Other upgrades might include adding entirely new security mechanisms that weren’t in previous versions of the firmware. If it says Firmware is up to date or N/A, you don't need to update. Products Supported: Any Series 3 Cradlepoint router or modem. If new firmware is available, click Yes. Do not erase the flash. I am a new customer moving to a CenturyLink service area. Search the Cable modem manufacturer's website for latest update for your device.

Cable Operators follow the DOCSIS Specifications that control this methodology of firmware upgrades as well as providing security for the firmware upgrades. Tried asking them to escalate, with no luck. 5. I have my own Netgear CM1000 modem.

I'd like to search by my new address. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. Step 6 .
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If this isn't an option, you can use a wireless (WiFi) connection. Some routers upgrade their firmware automatically, but this is only the case for newer, "smart" routers such as some mesh network routers. If that doesn't work, enter "admin" as the password as well. You can do this through the Utilities section of your modem's online settings. Do I have to inform my internet service company? I'd like to shop for CenturyLink Out of Region Long Distance. 6789 Quail Hill Pkwy, Suite 211 Irvine CA 92603. Load the new firmware/portware into the digital signal processors (DSPs) of the modem. This step-by-step guide describes the firmware/portware upgrade process for Cisco routers with digital modems. To customize your pricing and feature options we need a little more information. This process works in Pi-Star's default Read-Only mode.

Some routers might require a flash drive that contains the firmware file, plugged into an open USB port on the router, but others let you upgrade the firmware from the router's control panel. Go to the Firmware or Update page.

See the Modem Firmware/Portware Upgrade Procedure section of this document for instructions.

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